Customer experience is top focus for CIOs
#CIOs #CustomerExperience
New research revealed that CIOs sit at the centre of virtually every major business initiative in today’s digital-first economy, with businesses tapping CIOs to digitally transform their organizations and help shape their return-to-work plans. It found that 98% of Indian CIOs (compared to 92% in the U.S., 83% in EMEA and 94% in APAC) reported an increase in their responsibilities. While customer experience is a top focus for CIOs, the new “work from anywhere” environment has evolved CIO’s priorities to be first and foremost, employees and then customers. Today CIOs are leveraging external customer journey management practices and applying those same principles internally to enhance their own employees’ experiences.
In just a year, we all went from a world with digital capabilities to a digital-first economy, which placed immense pressure on many leaders, including CIOs—many of whom were tasked with taking on a range of new responsibilities. Besides the pressure to accelerate their organization’s digital transformation at record pace, they had to embrace their expanded role and influence as an opportunity to drive progressive digital-first programs and further collaborate with other business leaders to succeed in today’s new digital-first reality.
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Customer experience is top focus for CIOs
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Sriram City Union Finance Shocks Customer with High Interests Rates | Customer Approach RBI | iNews
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Customer Master Creation and Invoice Posting| SAP FICO Create Customer Master Data | SAP AR
# 32-Customer Master Creation and Invoice Posting in SAP
In this video, learn In this video tutorial, we will explain SAP FICO Create Customer Master Data.
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Cyber Security, AI/ML & Public Cloud are the Top Priorities for CIOs
Cyber Security, AI/ML & Public Cloud are the Top Priorities for CIOs
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“Our core values have been customer focus”
#GIRISHMAMTANI, NATIONAL MANAGER COMMERCIAL, #VIEWSONIC At #EIITF2022
“Our core values have been customer focus”
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Genesys continuously enhancing Customer Experience along with its partners
#GeorgeAprane, Vice President, Channels & Alliances, #Genesys Asia Pacific
In this captivating YouTube video, we delve into the realm of customer experience (CX) and explore the remarkable efforts of Genesys, a leading customer experience and contact center solutions provider, as they collaborate with their valued partners to continuously enhance the customer journey.
With an unwavering commitment to delivering exceptional CX, Genesys recognizes the significance of collaboration and strategic partnerships in revolutionizing the way businesses engage with their customers. This video takes you on a fascinating journey through their partnership ecosystem, showcasing the collective expertise and innovative solutions that are driving meaningful results.
Through captivating interviews and real-world case studies, you'll witness firsthand how Genesys and its partners are harnessing cutting-edge technologies, such as artificial intelligence (AI) and machine learning (ML), to transform the customer experience landscape. From personalized interactions and intelligent routing to proactive problem resolution, these advancements are revolutionizing the way companies connect with their customers, delivering seamless, efficient, and highly satisfying experiences.
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#varindia #newshour #GenesysCX #CustomerExperience #CXPartnerships #EnhancedCustomerJourney #CollaborativeInnovation #AIinCX #MLinCustomerExperience #PersonalizedInteractions #IntelligentRouting #ProactiveProblemResolution #TransformingCXਦੁਆਰਾ VARINDIA | 181 ਵਿਚਾਰ
Mystery Behind a Great Customer Experience
Watch Mystery Behind a Great Customer Experience With HD Quality
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Customer Experience Management
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AI is used Towards Client AI Processing
#Artificialintelligence is increasingly being used for client AI processing. This means that AI models are being trained and deployed on client devices, such as smartphones, laptops, and IoT devices. This has a number of advantages, including, Reduced latency, Improved privacy and Reduced bandwidth usage.
Traditionally, AI processing has been conducted by massive clusters of servers in the cloud or data centers. This is because AI models can be very large and complex, and they require a lot of computing power to train and run.
AI is used Towards Client AI Processingਦੁਆਰਾ VARINDIA | 1317 ਵਿਚਾਰ
Can Google’s tools combat online misinformation
#Google's efforts to combat misinformation are important because misinformation can have a negative impact on society. It can undermine trust in institutions, lead to violence, and harm democracy. By developing new tools and initiatives, Google is helping to make the internet a safer and more informed place for everyone.
Google has recently unveiled three new tools to combat online misinformation:
· About this Image: This feature, which was initially unveiled earlier in 2023 and is now available globally to English-speaking users through Google Search, provides information about images, including their history, descriptions by users, metadata, and clear indications if an image is generated by AI. Google's AI-generated images are also clearly labelled.
· Fact Check Explorer: This tool allows journalists to verify images by tapping into information from independent organizations.
· AI-generated source descriptions within the Search Generative Experience: This feature provides original sources and insights from reputable publications, which are accessible through the "More About This Page" section in search results.
Can Google’s tools combat online misinformationਦੁਆਰਾ VARINDIA | 477 ਵਿਚਾਰ
Increasing online Frauds
Recent developments in the technology landscape, including the acceleration of automation, artificial intelligence, and the digitization of industries, are transforming the nature of work. These challenges have immediate and far-reaching implications for India's economy, society, and future prospects.
The Tech Tsunami, characterized by rapid technological advancements, has the potential to drive unprecedented growth and innovation. However, if not harnessed effectively, it could lead to job shrinkage, job displacement and job reduction further leading to increased economic inequality.
Today's Headline in NewsHours
0:00 Intro
3:07 Online gaming firms sent tax notices worth INR 1 lakh cr
3:36 Government plans to introduce regulatory sandbox for OTT apps
4:05 #Microsoft pulling the plug on its metaverse project
4:33 #HMD Global to manufacture own brand of smartphones in India in 2024
5:00 #TechMahindra’s CEO designate Mohit Joshi announces restructuring
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Increasing online Fraudsਦੁਆਰਾ VARINDIA | 357 ਵਿਚਾਰ
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Comparative Trade Statistics for the Years 2013 & 2014
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Special Briefing on the Visit of President of Maldives to India (August 02, 2022)
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Blatant Violation of model code of conduct in Odisha
Blatant Violation of model code of conduct in Odisha
Watch Blatant Violation of model code of conduct in Odisha With HD Qualityਦੁਆਰਾ Dharmendra Pradhan | 827978 ਵਿਚਾਰ
Launch of Gujarat Election Campaign in Ahmedabad
Launch of Gujarat Election Campaign in Ahmedabad.
#CongressNuKaamBoleChe
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Launch of Gujarat Election Campaign in Ahmedabadਦੁਆਰਾ Indian National Congress | 172223 ਵਿਚਾਰ
CII Celebrates India@75 - India's IT Journey@75
#DYK India is the largest #Software exporter in the world? As India completes #75yearsofIndependence, let's look at the country's IT journey over the last 75yrs.
#IndiaAt75 #HarGharTiranga #AmritMahotsav #CIICelebratesIndiaat75
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India observes Independence Day with patriotic fervour
Prime Minister Narendra Modi
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Anil Vij ने CM पद के लिए ठोका दावा, कहा- मैं छह बार का विधायक हूं, पार्टी से आज तक कुछ नहीं मांगा
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