Customer experience is top focus for CIOs

VARINDIA
Published on: Jun 28, 2023
30 views

#CIOs #CustomerExperience
New research revealed that CIOs sit at the centre of virtually every major business initiative in today’s digital-first economy, with businesses tapping CIOs to digitally transform their organizations and help shape their return-to-work plans. It found that 98% of Indian CIOs (compared to 92% in the U.S., 83% in EMEA and 94% in APAC) reported an increase in their responsibilities. While customer experience is a top focus for CIOs, the new “work from anywhere” environment has evolved CIO’s priorities to be first and foremost, employees and then customers. Today CIOs are leveraging external customer journey management practices and applying those same principles internally to enhance their own employees’ experiences.

In just a year, we all went from a world with digital capabilities to a digital-first economy, which placed immense pressure on many leaders, including CIOs—many of whom were tasked with taking on a range of new responsibilities. Besides the pressure to accelerate their organization’s digital transformation at record pace, they had to embrace their expanded role and influence as an opportunity to drive progressive digital-first programs and further collaborate with other business leaders to succeed in today’s new digital-first reality.

Follow Us On :-

https://www.facebook.com/VARINDIAMagazine/

https://twitter.com/varindiamag

https://www.instagram.com/varindia/

https://www.linkedin.com/company/14636899/admin/

https://in.pinterest.com/varindia/?

https://varindia.tumblr.com/?

Visit on https://varindia.com/ to know more

Labels & Copyrights :- VARINDIA

Customer experience is top focus for CIOs

#hackers  #5G  #newshour  #DelhiHighCourt  #IPO  #juhichawla  #ransomwareattack  #Delhivery  #SMohiniRatna  #DeepakKumarSahu  #EditorVarindia  #CIOs  #Unionhealthministry  #Covid19Infection  #cowin  #5Gwirelessnetworks  #varindianewshour  #chiefeditorvarindia  #headlinesinvarindia  #WorkfromAnywhere  #Almentor  #SawariVentures  #EgyptVentures  #SangoCapital  #FidelityInvestments  #confidentialsurveillancedata  #Arabicspeakers  #independentecommercelogisticsstartup  #EMEA  


Category:

Technology

<iframe src="https://veblr.com/embed/3015939c7a30c9/customer-experience-is-top-focus-for-cios?autoplay=true&autoplaynext=true" class="strobemediaplayback-video-player" type="text/html" width="640" height="384" scrolling="no" frameborder="0" allowfullscreen></iframe>
  • Up next

    Sriram City Union Finance Shocks Customer with High Interests Rates | Customer Approach RBI | iNews

    Sriram City Union Finance Shocks Customer with High Interests Rates | Customer Approach RBI | Kadiri | iNews

    Watch I News, 24/7 Telugu News Channel, for all the latest news including breaking news, regional news, national news, international news, sports updates, entertainment gossips, business news, political satires, crime news, exclusive interviews, movie reviews, political debates, fashion trends, devotional programs and featured shows such as Jabardasth News, Big Cinema, Movie Special, Cinema Chupista Mama, Metro Colors, Anaganaga, News Makers, Eevaram Athidi, Omkaram, Yoga Sutra and Money Money.

    By I News | 1819 views

  • Customer Master Creation and Invoice Posting| SAP FICO Create Customer Master Data | SAP AR

    # 32-Customer Master Creation and Invoice Posting in SAP
    In this video, learn In this video tutorial, we will explain SAP FICO Create Customer Master Data.
    SAP AR
    SAP S4 HANA FICO

    ???? BISP Solutions Inc. was founded in 2012 as an IT consulting and service provider, specializing in Oracle EPM, NetSuite, Fusion, SAP, and BI technologies.
    Immediately Available consultants on Multiple technologies
    BISP Solutions Inc. List of our consultants available for C2C requirements:
    For more details click on the link: https://lnkd.in/d6rRfhkR

    For Consulting:https://bispsolutions.com/
    Register here: https://bispsolutions.com/contact-us/

    --------------------------------------------

    ???? BISP Trainings is the most trusted and branded name in online education across the globe. BISP is known for its high-quality education services.

    For Training Schedule: https://www.bisptrainings.com/training-schedule
    Training for SAP HANA: https://www.bisptrainings.com/courses/SAP-HANA
    Register for SAP HANA: https://www.bisptrainings.com/course-registration/sap-hana
    Training for SAP FICO: https://www.bisptrainings.com/courses/SAP-FICO
    Register for SAP FICO: https://www.bisptrainings.com/course-registration/sap-fico
    Register here for more details: https://www.bisptrainings.com/course-registration/sap-basis

    ???? For more info, call us: Call us: +91 7694095404 or+1 678-701-4914

    ► Subscribe: https://www.youtube.com/channel/UCtec03dySLsQx3ze2HZBC6Q?sub_confirmation=1
    ► Facebook: https://www.facebook.com/bisptrainings/
    ► LinkedIn: https://www.linkedin.com/company/13367555/admin/
    ► Youtube: https://www.youtube.com/@AmitSharma_bispsolutions/featured
    ► Website: https://bispsolutions.com/ and https://www.bisptrainings.com/

    -------------------------------------| Thanks |--------------------------
    #sapficoonlinecourse #saphanatraining #saps4hanafinance

    Custome

    By Amit Sharma | 55 views

  • KHAJA MANDI HOUSE MEIN OWNER CUSTOMER BICH PARKING KA JHAGDA CUSTOMER PUR ATTACK KARHA SANTOSH NAGAR



    KHAJA MANDI HOUSE MEIN OWNER CUSTOMER BICH PARKING KA JHAGDA CUSTOMER PUR ATTACK KARHA SANTOSH NAGAR

    By TV11 LIVE | 36 views

  • “Our core values have been customer focus”

    #GIRISHMAMTANI, NATIONAL MANAGER COMMERCIAL, #VIEWSONIC At #EIITF2022
    “Our core values have been customer focus”

    “Our core values have been customer focus”

    By VARINDIA | 23 views

  • Cyber Security, AI/ML & Public Cloud are the Top Priorities for CIOs

    Cyber Security, AI/ML & Public Cloud are the Top Priorities for CIOs

    Cyber Security, AI/ML & Public Cloud are the Top Priorities for CIOs

    By VARINDIA | 42 views

  • SaaS-based CRM companies improving the B2C customer experience

    #Google #NASSCOM #Relianceretailventureslimited
    SaaS-based CRM companies helping B2C customers





    Today, India is moving rapidly towards digitization, almost all of the sectors are now focusing on digital adoption one way or another. The fast-paced digital innovation along with the emerging startup ecosystem is fuelling the country’s economic growth. "As per data from #NASSCOM, as of FY2020, the country’s SaaS revenue has reached $3.5 billion, with 75% of sales coming from global markets. Taking into consideration, the Pandemic-induced growth companies had already increased their spending on IT plans. B2C firms nowadays rely heavily on data to provide an unmatchable customer experience with the help of SaaS-based product offerings enabled with advanced machine learning capabilities. Hence, understanding your customers is the first step in running a successful business. Customer data management tools allow you to organize data on customers clearly, helping you improve customer relationships.



    It is true that, small business owners know the best way to reach their goals with a solid road map, whereas the B2C businesses usually have a bigger customer base compared to the B2B business to keep track of individual customer experience. Effective CRM strategies include customer database management and self-service to determine his needs and automate the response immediately. Companies can develop a comprehensive user onboard process and additional features that keep your customer coming back. It allows companies to track real-time updates on customer data and analysis reports based on their purchase behaviour pattern that firms can use effectively to turn each interaction into a delightful customer experience. The more the customer engages the better understanding they have of the product/ service a company is offering.

    Today's Headline in NewsHours
    0:00 Intro
    2:05 #Google patches 8th Chrome zero

    By VARINDIA | 38 views

  • Tatwa Technologies digitally transforms customer experience with implementation of RPA

    Tatwa Technologies digitally transforms customer experience with implementation of #RPA

    A.K.Mohanty, MD - #TatwaTechnologies

    Tatwa Technologies digitally transforms customer experience with implementation of RPA

    By VARINDIA | 26 views

  • Esquare System boosts its digital transformation journey to enhance customer experience

    #DhirendraKhandelwal- MD - Esquare System & Technologies

    #EsquareSystem boosts its digital transformation journey to enhance customer experience

    Esquare System boosts its digital transformation journey to enhance customer experience

    By VARINDIA | 28 views

  • Customer Experience (CX) going to be the key differentiator

    Prasenjeet Roy, CMO- NTT Global at #20thInfotechForum2022
    Customer Experience (CX) going to be the key differentiator

    Customer Experience (CX) going to be the key differentiator

    By VARINDIA | 23 views

VARINDIA's

  • AI is used Towards Client AI Processing

    #Artificialintelligence is increasingly being used for client AI processing. This means that AI models are being trained and deployed on client devices, such as smartphones, laptops, and IoT devices. This has a number of advantages, including, Reduced latency, Improved privacy and Reduced bandwidth usage.


    Traditionally, AI processing has been conducted by massive clusters of servers in the cloud or data centers. This is because AI models can be very large and complex, and they require a lot of computing power to train and run.

    AI is used Towards Client AI Processing

    By VARINDIA | 481 views

  • Can Google’s tools combat online misinformation

    #Google's efforts to combat misinformation are important because misinformation can have a negative impact on society. It can undermine trust in institutions, lead to violence, and harm democracy. By developing new tools and initiatives, Google is helping to make the internet a safer and more informed place for everyone.

    Google has recently unveiled three new tools to combat online misinformation:

    · About this Image: This feature, which was initially unveiled earlier in 2023 and is now available globally to English-speaking users through Google Search, provides information about images, including their history, descriptions by users, metadata, and clear indications if an image is generated by AI. Google's AI-generated images are also clearly labelled.

    · Fact Check Explorer: This tool allows journalists to verify images by tapping into information from independent organizations.

    · AI-generated source descriptions within the Search Generative Experience: This feature provides original sources and insights from reputable publications, which are accessible through the "More About This Page" section in search results.

    Can Google’s tools combat online misinformation

    By VARINDIA | 201 views

  • Increasing online Frauds

    Recent developments in the technology landscape, including the acceleration of automation, artificial intelligence, and the digitization of industries, are transforming the nature of work. These challenges have immediate and far-reaching implications for India's economy, society, and future prospects.


    The Tech Tsunami, characterized by rapid technological advancements, has the potential to drive unprecedented growth and innovation. However, if not harnessed effectively, it could lead to job shrinkage, job displacement and job reduction further leading to increased economic inequality.

    Today's Headline in NewsHours
    0:00 Intro
    3:07 Online gaming firms sent tax notices worth INR 1 lakh cr
    3:36 Government plans to introduce regulatory sandbox for OTT apps
    4:05 #Microsoft pulling the plug on its metaverse project
    4:33 #HMD Global to manufacture own brand of smartphones in India in 2024
    5:00 #TechMahindra’s CEO designate Mohit Joshi announces restructuring


    Follow Us On :-

    Website:https://varindia.com/

    https://www.facebook.com/VARINDIAMagazine/

    https://twitter.com/varindiamag

    https://www.instagram.com/varindia/

    https://www.linkedin.com/company/14636899/admin/

    https://in.pinterest.com/varindia/

    https://varindia.tumblr.com/

    Visit on https://varindia.com/ to know more

    Labels & Copyrights :- VARINDIA

    Increasing online Frauds

    By VARINDIA | 192 views

Govt./PSU

  • Education ???? पर Arvind Kejriwal की जबरदस्त Speech ???? | Latest Motivational Speech | Aam Aadmi Party

    Education ???? पर Arvind Kejriwal की जबरदस्त Speech ???? | Latest Motivational Speech | Aam Aadmi Party

    #arvindkejriwal #education #aamaadmiparty

    Arvind Kejriwal All Interviews:
    https://youtube.com/playlist?list=PLiN7YZXz4nOc23gNiOivcdgeYUEpUUqlU

    Arvind Kejriwal All Townhalls:
    https://youtube.com/playlist?list=PLiN7YZXz4nOdQ-o4kATbxyeNHjD1SyT8n

    Arvind Kejriwal in Punjab Series:
    https://youtube.com/playlist?list=PLiN7YZXz4nOcJRxl8iqYDKsL26FKUvmSr

    Arvind Kejriwal in Goa Series:
    https://youtube.com/playlist?list=PLiN7YZXz4nOflmK5x_tdfrryxrSc3SBzm

    Arvind Kejriwal In Uttarakhand Series:
    https://youtube.com/playlist?list=PLiN7YZXz4nOcZ5TuqFQsJUmwRdNwvKsCT

    Arvind Kejriwal on Baba Saheb Ambedkar:
    https://youtube.com/playlist?list=PLiN7YZXz4nOfWtKqvMU22KihHk2jiUXdS


    Follow Arvind Kejriwal on Social Media :

    Follow Arvind Kejriwal on Twitter: https://www.twitter.com/ArvindKejriwal


    Follow Arvind Kejriwal on Facebook: https://www.facebook.com/AAPkaArvind/


    Follow Aam Aadmi Party on Facebook: https://www.facebook.com/AamAadmiParty


    Follow Aam Aadmi Party on Twitter: https://www.twitter.com/AamAamAadmiParty

    Education ???? पर Arvind Kejriwal की जबरदस्त Speech ???? | Latest Motivational Speech | Aam Aadmi Party

    By AAP | 209651 views

  • India observes Independence Day with patriotic fervour

    Prime Minister Narendra Modi
    ---------------------------------------------------------------------------
    ►Subscribe https://goo.gl/C3hVED | to Prime Minister Office’s official Youtube channel.

    Get the latest updates ???? from PM’s Office: news, speeches, public outreach, national events, official state visits, PM’s foreign visits, and much more...

    You can also connect with us on the official PMO website & other Social Media channels –
    ►Website – http://www.pmindia.gov.in
    ►Facebook – https://www.facebook.com/PMOIndia
    ►Twitter – https://twitter.com/PMOIndia
    ►Instagram – https://www.instagram.com/pmoindia

    India observes Independence Day with patriotic fervour

    By PMOfficeIndia | 248993 views

  • Blatant Violation of model code of conduct in Odisha

    Blatant Violation of model code of conduct in Odisha


    Watch Blatant Violation of model code of conduct in Odisha With HD Quality

    By Dharmendra Pradhan | 818642 views

  • India - USA Trade Statistics

    Comparative Trade Statistics for the Years 2013 & 2014
    (Top 25 Products)Watch India - USA Trade Statistics With HD Quality

    By Indian Trade Portal | 467837 views

  • Technical Session V, Q&A

    Global Summit 2020 "Mission 5 Trillion – CMA as a Cryogenic Force"

    Watch Technical Session V, Q&A With HD Quality

    By ICMAI | 898985 views

  • Address by Sh. Rajeev Gupta, Secretary, Youth Affairs at "International Yoga Seminar"

    Address by Shri. Rajeev Gupta, Secretary, Youth Affairs, Ministry of Youth Affairs & Sports, at the "International Yoga Seminar" organized by "Shri Ram Chandra Mission" in April, 2016

    Watch Address by Sh. Rajeev Gupta, Secretary, Youth Affairs at "International Yoga Seminar" With HD Quality

    By Ministry of Youth Affairs | 769484 views

Trending Now

Daily Mirror

  • बलौदाबाजार हिंसा प्रदर्शन पर मंत्री दयाल दास का बयान, बोले- "इस घटना में कांग्रेस का हाथ"

    INH, बलौदाबाजार हिंसा प्रदर्शन पर मंत्री दयाल दास का बयान, बोले- "इस घटना में कांग्रेस का हाथ"

    #INH24x7 #Haribhoomi #MadhyaPradeshNews #ChhattisgarhNews #LatestNews #BreakingNews #TodayNews

    Source : ANI \ Studio \ INH Reporters \ Agencies

    Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in the favor of fair use.

    आईएनएच 24x7 मध्य प्रदेश और छत्तीसगढ़ का सर्वश्रेष्ठ हिंदी न्यूज चैनल है। यह चैनल देश के बहुप्रतिष्ठित हिंदी दैनिक समाचार पत्र समूह हरिभूमि का ही ऑर्गेनाइजेशन है। आईएनएच 24x7 न्यूज चैनल राजनीति, क्राइम, मनोरंजन, बॉलीवुड, व्यापार और खेल में नवीनतम समाचारों को शामिल करता है। आईएनएच 24x7 न्यूज चैनल की लाइव खबरें एवं ब्रेकिंग न्यूज के लिए बने रहें। आईएनएच 24x7 के साथ देखिये देश-प्रदेश की सभी महत्वपूर्ण और ताजातरीन खबरें...

    Watch the Latest Hindi News Live on INH 24x7

    लेटेस्ट खबरों से अपडेट रहने के लिए हमारे New Youtube Channel “INH 24x7” को Subscribe करें।

    INH 24x7 is The Best Hindi News Channel of Madhya Pradesh and Chhattisgarh. This Channel is the organization of the country's most Prestigious Hindi daily News Paper Group Hari Bhoomi . INH 24x7 News Channel Covers Latest News in Politics, Crime, Entertainment, Bollywood, Business and Sports. Stay Tuned for Live News and Breaking News From INH 24x7 News Channel. With INH 24x7, watch all the important and Latest News of the country and the state ...

    Download INH 24x7 APP : On Android and IOS ????
    URL : https://play.google.com/store/apps/details?id=in.inhnews.live
    खबरों से अपडेट रहने के लिए INH 24x7 से जुड़िए- ????
    INH 24x7 Telegram ???? : https://t.me/+22_aahu6_44yZTJl
    INH 24x7 Whatsapp ???? : +91 99930 22843
    Fol

    By Inh News | 186 views

  • INDIA से Nitish Kumar की बात तय, 29 जून को करेंगे बड़ा ऐलान ! Tejaswi Yadav | PM Modi | BJP |#dblive

    INDIA से Nitish Kumar की बात तय, 29 जून को करेंगे बड़ा ऐलान ! Tejaswi Yadav | PM Modi | BJP |#dblive

    #HindiNews | #BreakingNews | #Watch | #video |

    Get paid membership : https://www.youtube.com/channel/UCBbpLKJLhIbDd_wX4ubU_Cw/join
    DB LIVE APP : https://play.google.com/store/apps/details?id=dblive.tv.news.dblivetv.com
    DB LIVE TV : http://dblive.tv/
    SUBSCRIBE TO OUR CHANNEL: https://www.youtube.com/channel/UCBbpLKJLhIbDd_wX4ubU_Cw
    DESHBANDHU : http://www.deshbandhu.co.in/
    FACEBOOK : https://www.facebook.com/DBlivenews/
    TWITTER : https://twitter.com/dblive15
    ENTERTAINMENT LIVE : https://www.youtube.com/channel/UCyX4qQhpz8WQP2Iu7jzHGFQ
    Sports Live : https://www.youtube.com/channel/UCHgCkbxlMRgMrjUtvMmBojg

    INDIA से Nitish Kumar की बात तय, 29 जून को करेंगे बड़ा ऐलान ! Tejaswi Yadav | PM Modi | BJP |#dblive

    By DB Live | 182 views

  • ऐतिहासिक Nalanda University को मिला नया Campus, PM Modi ने किया उद्घाटन | Bihar | Nitish Kumar

    #NalandaUniversity #PMModi #Bihar #NitishKumar #Rajgir #LatestNews
    नालंदा यूनिवर्सिटी के नए कैंपस का उद्घाटन
    पीएम मोदी ने कैंपस का किया उद्घाटन
    CM नीतीश, विदेश मंत्री रहे मौजूद
    PM ने यूनिवर्सिटी कैंपस में बोधि वृक्ष लगाया

    Subscribe to our YouTube channel: https://bit.ly/PunjabKesariTV

    Also, Watch ►
    Latest News & Updates ► https://bit.ly/PunjabKesariTVLatestNews
    Latest News On Jammu & Kashmir ► https://bit.ly/JammuKashmirNews
    Delhi News Updates | Punjab Kesari TV ► https://bit.ly/LatestDelhiNewsUpdates
    Latest Updates On West Bengal ► https://bit.ly/LatestWestBengalNews
    Viral Videos | Punjab Kesari TV ► https://bit.ly/LatestViralVideos
    Punjab Kesari National | Latest News & Updates ► https://bit.ly/LatestNationalNews
    Exclusive Interviews ► https://bit.ly/PunjabKesariTV-ExclusiveInterviews
    Russia Ukraine Crisis Live Updates ► https://bit.ly/UkraineRussiaCrisisUpdates
    Latest Updates On International News ► https://bit.ly/LatestInternationalNews

    Follow us on Twitter: https://twitter.com/punjabkesari
    Like us on FB: https://www.facebook.com/Pkesarionline/

    ऐतिहासिक Nalanda University को मिला नया Campus, PM Modi ने किया उद्घाटन | Bihar | Nitish Kumar

    By PunjabKesari TV | 134 views