Esquare System boosts its digital transformation journey to enhance customer experience
#DhirendraKhandelwal- MD - Esquare System & Technologies
#EsquareSystem boosts its digital transformation journey to enhance customer experience
Esquare System boosts its digital transformation journey to enhance customer experience
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Digital transformation is all about customer experience
#Digitaltransformation is all about customer experience
#RameshNatarajan, CEO, #RedingtonIndia
Digital transformation is all about customer experienceद्वारा VARINDIA | 30 दृश्य
“We have moved from Digital Transformation to transformation in the digital technology”
#DrGulshanRai, Former #CyberSecurity Coordinator, PMO Office, Government of India at #CDS2023
“We have moved from Digital Transformation to transformation in the digital technology”द्वारा VARINDIA | 82 दृश्य
Digital Bharat 2022- Celebrating Digital Transformation Journey of India #Day1
Digital Bharat 2022- Celebrating Digital Transformation Journey of India #Day1द्वारा FICCI India | 68 दृश्य
Digital Bharat 2022- Celebrating Digital Transformation Journey of India #Day2
Digital Bharat 2022- Celebrating Digital Transformation Journey of India #Day2द्वारा FICCI India | 111 दृश्य
Digital Bharat 2022- Celebrating Digital Transformation Journey of India #Day3
Digital Bharat 2022- Celebrating Digital Transformation Journey of India #Day3द्वारा FICCI India | 96 दृश्य
Can we call Cookies as customer experience transformation?
Cookies, Compliance and Customer Data, is where the businesses can prepare for a privacy-first future. The State of Customer Engagement Report 2022 from Twilio reveals that digital customer engagement has made a significant impact — increasing revenue by 70% on average for companies that invested in it. Unsurprisingly, these same companies expect to almost double their investment by 2025. However, the fast pace of change also means that businesses will need to quickly adapt. Personalization is now essential for customer retention and data protection has taken on greater importance amongst consumers. And consumers’ current views on these topics diverge from what companies believe in certain places. Firefox and Safari have already blocked access to third-party cookies, and Google Chrome will do the same in 2023. In the coming “cookieless” world, creating personalized experiences will require embracing first-party data. Going forward, embracing first-party data is not just the right thing to do, it’s no longer a choice. Third-party cookies offer a shortcut to personalization – one that marketers have been taking for decades. 78% of companies today are reliant on cookies, even though they’ll be non-existent by the end of 2023.
What’s more concerning is Customers aren’t even impressed by cookie-powered personalization. Globally, 75% of companies think they're providing good or excellent personalized experiences, but that trend is much lower in APJ (66%) and more than half of customers disagree. Consumers today are demanding greater data privacy and transparency than brands realise.
Cookies are files created by websites you visit. They claim that they make your online experience easier by saving browsing information. With cookies, sites can keep you signed in, remember your site preferences, and give you locally relevant content. The fact is they are developing their database to sell further. Anyone can buy cookies and IP addresses, which are availaद्वारा VARINDIA | 40 दृश्य
Employee Experience is the art behind Customer Experience
#PranayAnand, Vice President, #NTTGlobal and #AssafTarnopolsky, Senior Vice President and GM, #GenesysAPAC
In this thought-provoking video, we delve into the profound connection between employee experience (EX) and customer experience (CX) and discover how the former serves as the artistry behind the latter. We explore how organizations that prioritize and invest in fostering a positive and fulfilling employee experience inevitably create an environment where exceptional customer experiences flourish.
Through insightful interviews and real-life examples, this video underscores the critical role of employees in shaping customer perceptions and satisfaction. It highlights the undeniable link between engaged, motivated, and empowered employees and the delivery of memorable customer experiences.
By examining successful companies renowned for their outstanding CX, we unveil the strategies they employ to create a harmonious blend of EX and CX. From establishing a culture of empathy and trust to providing ongoing training and development opportunities, these organizations recognize that the happiness and well-being of employees directly translate into happier, more loyal customers.
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#varindia #newshour #EmployeeExperience #CustomerExperience #EXandCX #EmployeeEngagement #CustomerSatisfaction #WorkplaceCulture #EmployeeMotivation #CustomerCentricity #CXStrategy #PositiveWorkEnvironment #EmployeeEmpowerment #CustomerPerception #EmployeeWellbeing #CXSuccess #Teamwork #EXInvestment #CXJourney #EmployeeHद्वारा VARINDIA | 62 दृश्य
FICCI- PWC India MASTERCLASS SERIES ON DIGITAL TRANSFORMATION -- SESSION 4: WORKFORCE TRANSFORMATION
FICCI- PWC India MASTERCLASS SERIES ON DIGITAL TRANSFORMATION -- SESSION 4: WORKFORCE TRANSFORMATIONद्वारा FICCI India | 145 दृश्य
FICCI- PWC India MASTERCLASS SERIES ON DIGITAL TRANSFORMATION: SUPPLY CHAIN TRANSFORMATION
FICCI- PWC India MASTERCLASS SERIES ON DIGITAL TRANSFORMATION
SESSION 1: SUPPLY CHAIN TRANSFORMATION
FICCI- PWC India MASTERCLASS SERIES ON DIGITAL TRANSFORMATION: SUPPLY CHAIN TRANSFORMATIONद्वारा FICCI India | 142 दृश्य
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AI is used Towards Client AI Processing
#Artificialintelligence is increasingly being used for client AI processing. This means that AI models are being trained and deployed on client devices, such as smartphones, laptops, and IoT devices. This has a number of advantages, including, Reduced latency, Improved privacy and Reduced bandwidth usage.
Traditionally, AI processing has been conducted by massive clusters of servers in the cloud or data centers. This is because AI models can be very large and complex, and they require a lot of computing power to train and run.
AI is used Towards Client AI Processingद्वारा VARINDIA | 503 दृश्य
Can Google’s tools combat online misinformation
#Google's efforts to combat misinformation are important because misinformation can have a negative impact on society. It can undermine trust in institutions, lead to violence, and harm democracy. By developing new tools and initiatives, Google is helping to make the internet a safer and more informed place for everyone.
Google has recently unveiled three new tools to combat online misinformation:
· About this Image: This feature, which was initially unveiled earlier in 2023 and is now available globally to English-speaking users through Google Search, provides information about images, including their history, descriptions by users, metadata, and clear indications if an image is generated by AI. Google's AI-generated images are also clearly labelled.
· Fact Check Explorer: This tool allows journalists to verify images by tapping into information from independent organizations.
· AI-generated source descriptions within the Search Generative Experience: This feature provides original sources and insights from reputable publications, which are accessible through the "More About This Page" section in search results.
Can Google’s tools combat online misinformationद्वारा VARINDIA | 207 दृश्य
Increasing online Frauds
Recent developments in the technology landscape, including the acceleration of automation, artificial intelligence, and the digitization of industries, are transforming the nature of work. These challenges have immediate and far-reaching implications for India's economy, society, and future prospects.
The Tech Tsunami, characterized by rapid technological advancements, has the potential to drive unprecedented growth and innovation. However, if not harnessed effectively, it could lead to job shrinkage, job displacement and job reduction further leading to increased economic inequality.
Today's Headline in NewsHours
0:00 Intro
3:07 Online gaming firms sent tax notices worth INR 1 lakh cr
3:36 Government plans to introduce regulatory sandbox for OTT apps
4:05 #Microsoft pulling the plug on its metaverse project
4:33 #HMD Global to manufacture own brand of smartphones in India in 2024
5:00 #TechMahindra’s CEO designate Mohit Joshi announces restructuring
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Increasing online Fraudsद्वारा VARINDIA | 194 दृश्य
Govt./PSU
Address by Sh. Rajeev Gupta, Secretary, Youth Affairs at "International Yoga Seminar"
Address by Shri. Rajeev Gupta, Secretary, Youth Affairs, Ministry of Youth Affairs & Sports, at the "International Yoga Seminar" organized by "Shri Ram Chandra Mission" in April, 2016
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Blatant Violation of model code of conduct in Odisha
Blatant Violation of model code of conduct in Odisha
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Launch of Gujarat Election Campaign in Ahmedabad
Launch of Gujarat Election Campaign in Ahmedabad.
#CongressNuKaamBoleChe
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Technical Session V, Q&A
Global Summit 2020 "Mission 5 Trillion – CMA as a Cryogenic Force"
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India - USA Trade Statistics
Comparative Trade Statistics for the Years 2013 & 2014
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IRCTC 11
CRPF signed an MoU with the IRCTC on Railway Reserved e-ticketing system
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Arvind Kejriwal की याचिका पर ‘सुप्रीम’ सुनवाई, मिलने वाली है राहत? | Arvind Kejriwal Bail Updates
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Arvind Kejriwal की याचिका पर ‘सुप्रीम’ सुनवाई, मिलने वाली है राहत? | Arvind Kejriwal Bail Updatesद्वारा PunjabKesari TV | 187 दृश्य
मुख्यमंत्री भजनलाल शर्मा की सार्थक पहल,"आप बताएं-हम बनाए,मिलकर बनाए विकसित राजस्थान" | JAN TV
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मुख्यमंत्री भजनलाल शर्मा की सार्थक पहल,"आप बताएं-हम बनाए,मिलकर बनाए विकसित राजस्थान" | JAN TVद्वारा JANTV RAJASTHAN | 182 दृश्य
Jai Parkash के बयान को लेकर BJP कार्यकर्ताओं में उपजा आक्रोश, बोले- Congress सांसद महिला विरोधी
Haryana: Jai Parkash के बयान को लेकर BJP कार्यकर्ताओं में उपजा आक्रोश, बोले- Congress सांसद महिला विरोधी
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