Tech Frustration

A research from Ivanti, uncovered 64% of employees believe their experience with technology impacts their morale, but only 20% of the C-Suite put budget toward improving the digital employee experience, and only 21% of IT leaders prioritize end user experience when selecting a tool.

The report revealed that 49% of employees are frustrated by the tech and tools their organization provides and 64% believe that the way they interact with technology directly impacts morale. Conflicting views remain between C-Suite, IT, and employees when it comes to the future of work and technology's role in enabling the culture of hybrid work.

Globally the C-Suite's number one priority was employee productivity, with workplace culture and employee satisfaction falling further down the list. Furthermore, 62% of the C-Suite concede that leadership prioritizes profitability over employee experience. As employee experience continues to fall to the bottom of the C-Suite agenda, IT will continue to deprioritize it on theirs, with only 21% of IT leaders considering the end user experience to be the main priority when selecting new tools.

Experts say, the improvement of workforce productivity helps attract and retain essential talent, accelerates business agility and competitiveness, reduces operational costs, and drives organizational success and profitability. The Everywhere Workplace has forever changed employee expectations when it comes to where they work, how they work, and what device they work on.

The Digital Employee Experience should be a board level priority, and IT teams are poised to be strategic leaders in their organization to make it happen. However, one of the biggest challenges facing IT leaders today is the need to enable a seamless end user experience while maintaining robust security.

The challenge becomes more complex when there is pressure from the top to bypass security measures, with 49% of C-level executives repo

By VARINDIA | 17 views