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Chatbots to Drive 50% of Consumer Spending by 2025
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Chatbots will Drive 50% of Consumer Spending
Chatbots on popular social media platforms are driving the business online. In Asia Pacific, spending via conversational commerce could reach $290 billion within four years. Personalization and emotional engagement allied to total convenience comprise the next frontier of customer experience (CX). Companies that give customers an emotional connection outperform their competitors by 85% , while 80% of customers say they are more likely to do business with a company if it offers personalized experiences. Conversational commerce, or C-commerce, is the fast-growing engagement tool that can deliver what today's consumers want. Going forward, Chatbots will Drive 50% of Consumer Spending by 2025. As per Juniper research, conversational commerce channels are going to facilitate spending of over $290 Billion Globally by 2025, up from $41 billion this year 2021. Recently, Walmart also just announced the acquisition of conversational commerce tech, underlying the importance for brands to create more ways to serve customers. This represents a rise of 590% over the next four years. It predicts that communications platforms that provide the connection between brands and end users will be crucial in increasing the adoption of conversational commerce channels.
This enables the retailers to expand their reach, whilst allowing a fallback on more established commerce channels. Conversational commerce leverages AI to automate retail transactions and payments through channels including chatbots, messaging and digital voice assistants. The pandemic shuttered many brick-and-mortar businesses and reframed consumer preferences, retailers adapting to conversational messaging trends to meet their customers where they are. Customer expectations today are outpacing the traditional contact center model, with increasing demand for always-on, personalized experiences at scale. As pBy VARINDIA | 97 views
India's economic growth falls to 4.5% in July-September from 7% year ago
India's gross domestic product (GDP) growth for the three months ending September 2019 (Q2FY20) fell to 4.5%, down from 5.0% in the previous three months and 7% for the corresponding period of 2018 as consumer spending and private investment weakened further and a global slowdown impacted exports growth. This was the lowest reading since 4.3% recorded for the January-March quarter of 2013. With this reading, India's economic growth fell for the sixth straight quarter.
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GST Council Meeting: क्या सस्ता-क्या महंगा हुआ?,Nirmala Sitharaman ने कर दिया बड़ा एलान! | Modi Govt
सोमवार को वित्त मंत्री निर्मला सीतारमण के अध्यक्षता में GST काउंसिल की अहम बैठक का आयोजन किया गया.. इस बैठक में मुख्य रूप से दो मुद्दों पर चर्चा होनी थीं…. हेल्थ इंश्योरेंस पर जीएसटी की दरें कम करने, और 2000 रुपये से कम के ऑनलाइन (डेबिट और क्रेडिट कार्ड से) ट्रांजेक्शन पर 18% जीएसटी लगाने का मामला था…. फिलहाल इंश्योरेंस प्रीमियम सस्ता होने नहीं जा रहा है, क्योंकि इस मसले पर अंतिम फैसला अगली बैठक तक के लिए टाल दिया गया है…
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Press Conference by Union Minister of Jal Shakti Shri Gajendra Singh Shekhawat at BJP HQ.
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Press Conference by Union Minister of Jal Shakti Shri Gajendra Singh Shekhawat at BJP HQ.By Bharatiya Janata Party Delhi | 76030 views
Technical Session V, Q&A
Global Summit 2020 "Mission 5 Trillion – CMA as a Cryogenic Force"
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20अक्टूबर से 21जनवरी तक में मंगलदेव अपने नीच राशि कर्क में मेष वृषभ मिथुन राशि पर क्या पड़ेगा प्रभावBy Daati Maharaj | 751 views