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Chatbots to Drive 50% of Consumer Spending by 2025
#Chatbots #Accenture #AppsPro
Chatbots will Drive 50% of Consumer Spending
Chatbots on popular social media platforms are driving the business online. In Asia Pacific, spending via conversational commerce could reach $290 billion within four years. Personalization and emotional engagement allied to total convenience comprise the next frontier of customer experience (CX). Companies that give customers an emotional connection outperform their competitors by 85% , while 80% of customers say they are more likely to do business with a company if it offers personalized experiences. Conversational commerce, or C-commerce, is the fast-growing engagement tool that can deliver what today's consumers want. Going forward, Chatbots will Drive 50% of Consumer Spending by 2025. As per Juniper research, conversational commerce channels are going to facilitate spending of over $290 Billion Globally by 2025, up from $41 billion this year 2021. Recently, Walmart also just announced the acquisition of conversational commerce tech, underlying the importance for brands to create more ways to serve customers. This represents a rise of 590% over the next four years. It predicts that communications platforms that provide the connection between brands and end users will be crucial in increasing the adoption of conversational commerce channels.
This enables the retailers to expand their reach, whilst allowing a fallback on more established commerce channels. Conversational commerce leverages AI to automate retail transactions and payments through channels including chatbots, messaging and digital voice assistants. The pandemic shuttered many brick-and-mortar businesses and reframed consumer preferences, retailers adapting to conversational messaging trends to meet their customers where they are. Customer expectations today are outpacing the traditional contact center model, with increasing demand for always-on, personalized experiences at scale. As pBy VARINDIA | 81 views
India's economic growth falls to 4.5% in July-September from 7% year ago
India's gross domestic product (GDP) growth for the three months ending September 2019 (Q2FY20) fell to 4.5%, down from 5.0% in the previous three months and 7% for the corresponding period of 2018 as consumer spending and private investment weakened further and a global slowdown impacted exports growth. This was the lowest reading since 4.3% recorded for the January-March quarter of 2013. With this reading, India's economic growth fell for the sixth straight quarter.
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Watch India's economic growth falls to 4.5% in July-September from 7% year ago With HD QualityBy The Economic Times | 255 views
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Ex-PAK captain Inzamam accuses India, Rohit delivers a Sherlock-worthy explanation.
Is this the 'Reverse Swinging Away'?
Ex-PAK captain Inzamam accuses India, Rohit delivers a Sherlock-worthy explanation.
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Ex-PAK captain Inzamam accuses India, Rohit delivers a Sherlock-worthy explanation.By CricTracker | 6229 views
Special Briefing on the Visit of President of Maldives to India (August 02, 2022)
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Blatant Violation of model code of conduct in Odisha
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Robotic Process Automation is transforming businesses across the world
Robotic Process Automation enables users to create software robots, or #Bots, that can observe, mimic & execute repetitive, time consuming #Digital #business processes by studying human actions.
Watch the video to know how RPA is transforming #businesses.
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Robotic Process Automation is transforming businesses across the worldBy CII | 209166 views
Ayesha Khan Shoots For A Song In South | Video Goes Viral
Ayesha Khan Shoots For A Song In South | Video Goes Viral
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Ayesha Khan Shoots For A Song In South | Video Goes ViralBy Bollywood Spy | 7024 views
Hemant Soren Bail News: हेमंत सोरेन को Jharkhand High Court से मिली बड़ी राहत, मंजूर हुई जमानत
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Hemant Soren Bail News: हेमंत सोरेन को Jharkhand High Court से मिली बड़ी राहत, मंजूर हुई जमानतBy PunjabKesari TV | 7130 views
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#IndiaAt75 #HarGharTiranga #AmritMahotsav #CIICelebratesIndiaat75
CII Celebrates India@75 - India's IT Journey@75By CII | 233072 views
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