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Chatbots to Drive 50% of Consumer Spending by 2025
#Chatbots #Accenture #AppsPro
Chatbots will Drive 50% of Consumer Spending
Chatbots on popular social media platforms are driving the business online. In Asia Pacific, spending via conversational commerce could reach $290 billion within four years. Personalization and emotional engagement allied to total convenience comprise the next frontier of customer experience (CX). Companies that give customers an emotional connection outperform their competitors by 85% , while 80% of customers say they are more likely to do business with a company if it offers personalized experiences. Conversational commerce, or C-commerce, is the fast-growing engagement tool that can deliver what today's consumers want. Going forward, Chatbots will Drive 50% of Consumer Spending by 2025. As per Juniper research, conversational commerce channels are going to facilitate spending of over $290 Billion Globally by 2025, up from $41 billion this year 2021. Recently, Walmart also just announced the acquisition of conversational commerce tech, underlying the importance for brands to create more ways to serve customers. This represents a rise of 590% over the next four years. It predicts that communications platforms that provide the connection between brands and end users will be crucial in increasing the adoption of conversational commerce channels.
This enables the retailers to expand their reach, whilst allowing a fallback on more established commerce channels. Conversational commerce leverages AI to automate retail transactions and payments through channels including chatbots, messaging and digital voice assistants. The pandemic shuttered many brick-and-mortar businesses and reframed consumer preferences, retailers adapting to conversational messaging trends to meet their customers where they are. Customer expectations today are outpacing the traditional contact center model, with increasing demand for always-on, personalized experiences at scale. As pBy VARINDIA | 85 views
Symantec at VARINDIA Star Nite award 2011
Symantec at VARINDIA Star Nite award 2011
Watch Symantec at VARINDIA Star Nite award 2011 With HD QualityBy VARINDIA | 190 views
David Dzienciol, Vice President, Asia Pacific and Japan, Symantec
David Dzienciol, Vice President, Asia Pacific and Japan, Symantec
Watch David Dzienciol, Vice President, Asia Pacific and Japan, Symantec With HD QualityBy VARINDIA | 222 views
Ajay Goel, MD - India and SAARC, Symantec on VARIndia
Ajay Goel, MD - India and SAARC, Symantec, shares his view about Symantec with VARIndia
Watch Ajay Goel, MD - India and SAARC, Symantec on VARIndia With HD QualityBy VARINDIA | 271 views
Gaurav Kanwal Symantec India
Watch Gaurav Kanwal Symantec India With HD QualityBy VARINDIA | 156 views
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Nawazuddin Siddiqui on living with his mentally disturbed friend | Nirmal Das Story
In an exclusive chat with Bollywood Bubble, Nawazuddin Siddiqui shares a tragic story of his friend from National School of Drama who fell into depression and started behaving in a weird way. He also revealed how he got scared looking at him in the middle of the night and how his other colleagues like Piyush Mishra and Tanishttha Chatterjee had a spooky encounter with Nirmal Das. Check out the video to know the full story.
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Nawazuddin Siddiqui on living with his mentally disturbed friend | Nirmal Das StoryBy Bollywood Bubble | 6434 views
Sai Ketan Rao on Shivangi Khedkar, Bigg Boss OTT 3, Anil Kapoor, negative side of TV industry
Sai Ketan Rao is all set to participate in Bigg Boss OTT 3. In an exclusive chat with Bollywood Bubble host Aakruti Bagla, he reveals why he took up this opportunity at this stage in his career. He also expresses excitement to meet Anil Kapoor. He also reflects on his journey and feels grateful for the fact he didn’t get typecasted as he attempts to do different things. Sai also reveals he is a shy person and how will he deal with aggression in the house. He also expresses admiration for the late actor Sidharth Shukla. Sai Ketan Rao also calls Shivangi his pillar of strength and says he wishes he could take her in the house. He also shares the advice she gave him before entering. Check out the video to know more.
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Sai Ketan Rao on Shivangi Khedkar, Bigg Boss OTT 3, Anil Kapoor, negative side of TV industryBy Bollywood Bubble | 7550 views
Education ???? पर Arvind Kejriwal की जबरदस्त Speech ???? | Latest Motivational Speech | Aam Aadmi Party
Education ???? पर Arvind Kejriwal की जबरदस्त Speech ???? | Latest Motivational Speech | Aam Aadmi Party
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Education ???? पर Arvind Kejriwal की जबरदस्त Speech ???? | Latest Motivational Speech | Aam Aadmi PartyBy AAP | 210369 views
Innings of Wisdom: Untold Stories with Nilesh Kulkarni✨
Join us for an exclusive interview with former Indian cricketer Nilesh Kulkarni! In this tell-all conversation, Nilesh dives deep into his cricketing journey, sharing untold stories, insights, and experiences from his time on the field. Get ready to be entertained, inspired, and gain a deeper appreciation for the game we all love.
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Innings of Wisdom: Untold Stories with Nilesh Kulkarni✨By CricTracker | 5706 views
IRCTC 11
CRPF signed an MoU with the IRCTC on Railway Reserved e-ticketing system
Watch IRCTC 11 With HD QualityBy CRPF India | 1130420 views
राष्ट्रपति द्रौपदी मुर्मू ने पेपर लीक को लेकर क्या कहा? देखिये वीडियो
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By NewsFirst.TV | 6554 views
Launch of Gujarat Election Campaign in Ahmedabad
Launch of Gujarat Election Campaign in Ahmedabad.
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Launch of Gujarat Election Campaign in AhmedabadBy Indian National Congress | 171765 views
नोएडा, गुरुग्राम और फरीदाबाद में भारी बारिश से सड़कें लबालब, अंडरपास में पानी भरने से आवाजाही बाधित
Delhi-NCR Rain : नोएडा, गुरुग्राम और फरीदाबाद में भारी बारिश से सड़कें लबालब, अंडरपास में पानी भरने से आवाजाही बाधित
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hBy Janta TV | 7141 views