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Chatbots to Drive 50% of Consumer Spending by 2025
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Chatbots will Drive 50% of Consumer Spending
Chatbots on popular social media platforms are driving the business online. In Asia Pacific, spending via conversational commerce could reach $290 billion within four years. Personalization and emotional engagement allied to total convenience comprise the next frontier of customer experience (CX). Companies that give customers an emotional connection outperform their competitors by 85% , while 80% of customers say they are more likely to do business with a company if it offers personalized experiences. Conversational commerce, or C-commerce, is the fast-growing engagement tool that can deliver what today's consumers want. Going forward, Chatbots will Drive 50% of Consumer Spending by 2025. As per Juniper research, conversational commerce channels are going to facilitate spending of over $290 Billion Globally by 2025, up from $41 billion this year 2021. Recently, Walmart also just announced the acquisition of conversational commerce tech, underlying the importance for brands to create more ways to serve customers. This represents a rise of 590% over the next four years. It predicts that communications platforms that provide the connection between brands and end users will be crucial in increasing the adoption of conversational commerce channels.
This enables the retailers to expand their reach, whilst allowing a fallback on more established commerce channels. Conversational commerce leverages AI to automate retail transactions and payments through channels including chatbots, messaging and digital voice assistants. The pandemic shuttered many brick-and-mortar businesses and reframed consumer preferences, retailers adapting to conversational messaging trends to meet their customers where they are. Customer expectations today are outpacing the traditional contact center model, with increasing demand for always-on, personalized experiences at scale. As pদ্বারা VARINDIA | 97 দর্শনসমূহ
India's economic growth falls to 4.5% in July-September from 7% year ago
India's gross domestic product (GDP) growth for the three months ending September 2019 (Q2FY20) fell to 4.5%, down from 5.0% in the previous three months and 7% for the corresponding period of 2018 as consumer spending and private investment weakened further and a global slowdown impacted exports growth. This was the lowest reading since 4.3% recorded for the January-March quarter of 2013. With this reading, India's economic growth fell for the sixth straight quarter.
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Bigg Boss 18 LATEST Voting Trend | Kise Mil Rahe Hai Highest Votes? Chahat Pandey Leading?
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20अक्टूबर से 21जनवरी तक में मंगलदेव अपने नीच राशि कर्क में मेष वृषभ मिथुन राशि पर क्या पड़ेगा प्रभाव
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Who do you predict will be the leading run-scorer in the T20 World Cup 2024?
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Monsoon | Shimla | Damage
The southwest monsoon has wreaked havoc as soon as it entered Himachal Pradesh. This time, compared to last year, the first rain of the monsoon has caused heavy damage in many places in Shimla. Heavy rains have brought a lot of debris on the road in Malyana, Chamiyana, Bhattakufar, Mini Kuftdhar and Shurala and other places in the city. Many vehicles parked on the roadside have been buried under the debris. Landslides have caused damage at many places. Vehicles have been damaged by the debris of the under-construction four-lane in Shurala.
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